What IOMystery is

We gather valuable information to enable you to identify weaknesses and strengths in your processes.

We help you to understand your clients and to assess their experiences in the different channels.

The ultimate goal of this procedure is to increase your sales.

What IOMystery is

We gather valuable information to enable you to identify weaknesses and strengths in your processes.

We help you to understand your clients and to assess their experiences in the different channels.

The ultimate goal of this procedure is to increase your sales.

OUR SOLUTIONS
OUR SOLUTIONS

IOMystery

One of our associates poses as a client in order to obtain relevant information for your business.

IOAudit

An independent external auditor assesses the degree of compliance in relation to your processes.

IOMystery

One of our associates poses as a client in order to obtain relevant information for your business.

IOAudit

An independent external auditor assesses the degree of compliance in relation to your processes.

IO METHODOLOGY

Our methodology is based on understanding your needs, obtaining the best information and conducting comprehensive research in order to draw conclusions.

1. We get to know you

We need to get to know you and understand you to enable us to measure your business processes, your operating processes, your image.

2. You tell us about what concerns you

You need to share your concerns and needs to enable us to measure what is important.

3. We set goals

We establish specific goals together for each Mystery and/or Audit campaign.

4. We plan the work

We will plan the study with clear goal and in accordance with your requirements and our experience

5. We conduct the visits

While we are conducting the field work you can access the information online to look at trends and correct any incidents in relation to the progress.

6. We compact the data

We will integrate all the information in a BI and convert it into knowledge to help you make decisions.

LET US KNOW WHAT YOU WANT…

Complete the following form and we will contact you as soon as we can


 


LET US KNOW WHAT YOU WANT…

Complete the following form and we will contact you as soon as we can